Who we are
GTB Electrical is a Suffolk-based electrical services business operated by George Tanton Brown, based in Leiston. For data protection purposes, we are the data controller.
Contact: george@gtbelectrical.com · 07519 261930
What we collect
When you contact us, we may collect:
- Your name
- Phone number and/or email address
- Details about the job or enquiry you send us
- Any information you choose to include in your message
When you visit our website, our hosting provider and any analytics tools we use may collect standard technical data such as IP address, browser type, and pages viewed. We load fonts from Google Fonts, which may process your IP address when you visit the site.
How we use your data
We use your information to:
- Respond to enquiries and provide quotes
- Arrange and carry out electrical work
- Contact you about your job where necessary
- Improve and maintain our website
We do not sell your personal data.
Lawful basis
We process enquiry and customer data because it is necessary to respond to your request, provide our services, or take steps at your request before entering a contract. Where required, we may also rely on legitimate interests in running our business and maintaining our website.
How long we keep it
We keep enquiry details for as long as needed to respond to your request. If work goes ahead, we retain your project details, contact information, and financial invoices for at least 6 years to comply with UK tax (HMRC) regulations and for legal and warranty purposes. We do not keep data longer than necessary.
Who we share it with
We may share data with trusted service providers who help us operate our business, such as email or form delivery services and website hosting. They may only use your data to provide services to us and must protect it appropriately. Some of these providers may host data outside the UK (such as in the US), and we ensure they use appropriate legal safeguards to protect your information.
Your rights
Under UK GDPR, you have the right to access, correct, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise your rights, contact us at george@gtbelectrical.com.
Cookies
Our website does not use advertising or tracking cookies. Third-party services such as Google Fonts may set or read technical data when you load the site. You can control cookies through your browser settings.
Changes
We may update this policy from time to time. The latest version will always be published on this page.
Last updated: June 2026